Issue 11 :: March 2004
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In the public eye

Ingenta will be attending the following shows:

• Utah Library Association, Ogden, UT. 5-7th May, 2004 • Special Libraries Association Annual Conference, Nashville, TN. June 5-10, 2004 • American Library Association Annual Conference, Orlanda, FL. June 25-30, 2004

Eye catchers

American Scientific Publishers is offering free access to Sensor Letters and Journal of Computational and Theoretical Nanoscience until the end of July 2004. [More...] • Association of Schools of Allied Health Professions (ASAHP) are pleased to announce that Journal of Allied Health is available to all users as part of a 6-month free trial. [More...] • Bentham Science Publishers are currently offering up to 50% off all direct orders and free online access to all journals published before 2000, 2001 and January-June 2002. [More...] • Humana Press is offering free access to all four issues of the first volume of Neuroinformatics through the end of May 2004. [More...]

Library Customer Service Corner

Customer Training Schedules

Following the success of our first round of library training sessions, we are adding some more dates. If you would like to join one of the Ingenta Customer Services team free training sessions for library administrators, please contact Paul Overend to book your place.

Overview of Ingenta Library Products
 April 28th, 2004 at 10am EST

Deposit Accounts - Features and Administrator Functions
 May 12th, 2004 at 10am EST

Alerting Services Overview
 June 23rd, 2004 at 10am EST

Alerting User guides
To accompany the recent upgrade to our Alerting Service, we are happy to send you improved administrator and patron user guides. Learn about the enhanced features and functionality now available to both administrator and library patrons.

To request user guides, please contact help@ingenta.com with "Request for Alerting Userguide" in the subject line and specify if you require the administrator or patron guide, or both.

We're Here to Help!
As always, the Ingenta Customer Services team is ready to assist you with any questions, concerns or suggestions you may have about our service. We make every effort to respond to all customer emails within 24 hours. To contact the Customer Services team, email help@ingenta.com.