Library Customer Service Corner
Customer Training SchedulesFollowing the success of our first round of library training sessions, we are adding some more dates. If you would like to join one of the Ingenta Customer Services team free training sessions for library administrators, please contact Paul Overend to book your place.
Overview of Ingenta Library Products
April 28th, 2004 at 10am EST
Deposit Accounts - Features and Administrator Functions
May 12th, 2004 at 10am EST
Alerting Services Overview
June 23rd, 2004 at 10am EST
Alerting User guides
To accompany the recent upgrade to our Alerting Service, we are happy to send you improved administrator and patron user guides. Learn about the enhanced features and functionality now available to both administrator and library patrons.
To request user guides, please contact help@ingenta.com with "Request for Alerting Userguide" in the subject line and specify if you require the administrator or patron guide, or both.
We're Here to Help!
As always, the Ingenta Customer Services team is ready to assist you with any questions, concerns or suggestions you may have about our service. We make every effort to respond to all customer emails within 24 hours. To contact the Customer Services team, email help@ingenta.com.