Customer Service Corner
Upcoming Training Sessions:July 28th: Oversiew of Ingenta Library Products
August 25th: Deposit Accounts - Features and Administrator functions
September 22nd: Alerting Services
To take part in one of these sessions, please contact paul.overend@ingenta.com.
Alerting User guides
To accompany the recent upgrade to our Alerting Service, we are still happy to send you improved administrator and patron user guides. Learn about the enhanced features and functionality now available to both administrator and library patrons.
To request user guides, please contact help@ingenta.com with "Request for Alerting Userguide" in the subject line and specify if you require the administrator or patron guide, or both.
We're Here to Help!
As always, the Ingenta Customer Service team is ready to assist you with any questions, concerns or suggestions you may have about our service or the new IngentaConnect beta website. We make every effort to respond to all customer emails within 24 hours. To contact the Customer Service team, email help@ingenta.com.