Welcome
to the latest edition of Ingenta's Library Eye-to-Eye. With the launch date of IngentaConnect almost here, we want to take this opportunity to share some more details about the new features and services the official site, www.ingentaconnect.com, will offer this Fall.One of the major changes with the new site is the launch of IngentaConnect Premium, which offers customers the opportunity to upgrade to a package of new services such as automatic subscription activation, searching within subscribed content, personalized library branding, and more. Registered library administrators now have the opportunity to pre-order the Premium service before September 15th to save 10% off the annual subscription price.
The second article in this issue is a synopsis of a research project conducted by Publishers Communication Group (PCG) that examines the use of electronic journals throughout the world within academic libraries.
The third article you will find is a Customer Spotlight on The World Tourism Organization (WTO) - a behind the scenes look at how Ingenta builds the websites you and your patrons use.
You will also find our regular sections of In the News, some useful tips from Library Support Specialist, Paula Desmarais, on reporting access problems in the Customer Service Corner and New Publishers and Journals. Finally, be sure to find out about other Special Offers on Ingenta.
Thank you for using Ingenta. I hope you enjoy this issue, and I welcome your feedback.
Doug Wright
Vice President – Ingenta Library Division