Welcome
As the academic year winds down, we hope to hear more from you. From guest writing articles for eyetoeye, to participating in our online product surveys, to becoming a beta tester for our upcoming integrated website, we appreciate your feedback and experience.In this issue, we share results from our spring survey on subscription activation issues. More than 250 institutions took part, sharing their views on how to improve the process. Stay tuned in future issues to learn more about what we’ve changed as a result of your feedback.
And, if you are interested in writing an article on an industry topic for this newsletter, or becoming a beta tester for the new Ingenta.com, please email me at beth.mango@ingenta.com.
Also in this issue:
• Special access offers from Bentham Science Publishers and Liverpool University Press.
• New publishers and titles available on Ingenta, including the American Sociological Association, Royal College of Midwives, Statistical Society of Canada, and more.
• The Customer Service Corner, including an introduction to our customer service team and a recap of our recent Library of Congress workshop.
• Product Development News, including news of our Athens compliancy for Ingenta Select, as well as helpful tips for Gateway customers looking to save on document delivery costs.
• A Global Events Calendar, with detailed information on where you’ll find us at both SLA and ALA this June, as well as show promotions and giveaways.
On behalf of the library services team at Ingenta,
Beth Mango,
Senior Marketing Manager