Welcome

We’ve had some key developments here at Ingenta since the start of the New Year, including this week’s launch of the Ingenta Publisher Statistics Package. This valuable service, updated monthly, is available free to each of our publishing customers. It allows them access to critical usage statistics data on their online journals and customers - data that will help them know their online users very well.

Each of our publishing clients will be contacted soon by their respective account managers with tips on accessing and making the most of this exciting feature. Complimentary hard copies of our new publisher statistics user guide will also be sent. Customers may also access a PDF version of the user guide online. Click here to access the guide.

If you are interested in learning more about Ingenta's usage statistics services, please check out our article in this issue.

Also featured in this issue:
• Library community update: An overview of Ingenta's latest library-facing marketing initiatives.
• A welcome to the newest publishers to join Ingenta, including ASIP and the World Bank, plus new titles now available on Ingenta.com.
• A special case study on Emerald's latest website enhancement. This is the first in our new regular column, The Customer Spotlight.
• The Ingenta Institute’s 2002 study: The Consortium Site License: Is it a Sustainable Model? The highly anticipated report is now available for purchase.
• And more…

On behalf of the publisher services team at Ingenta,

Beth Mango
Senior Marketing Manager, Ingenta